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Komatsu has matured into a global giant over the last few decades due to their competence and strength in the field of logistics, mining, excavating and construction. Using progressive models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their improved production features and contemporary design approaches, Komatsu has become acknowledged to manufacture the kind of rugged and dependable forklift that customers across the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the mounting demand for its goods in the North American marketplace. To improve costs and efficiencies, a modern facility was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their consumers worldwide while remaining a primary maker and supplier of innovative lift trucks and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American clients.
After years of delivering customer service and maintaining bonds, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product improvement at Komatsu begins first with the consumer. By welcoming input and feedback, they are able to ascertain customer wishes and expectations then cultivate innovative designs and then manufacture to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the start and continued throughout the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in crafting forklifts, construction equipment and heavy duty equipment. Their design skill and expertise assures that each new piece of equipment will persist in the toughest environments and have the ability to withstand the roughest applications. Adherence to precise engineering standards enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all add to high-class forklift products. Komatsu Engineering Standards transform the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the needed requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fashioning it. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control through the length of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed supplier networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM components on-hand to offer the necessary service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day delivery from their highly automated supply center is another option. The online K-Link system assists dealers with on-line components management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class businesses depend on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their national account customers enabling them to benefit from an original relationship that lets them adapt their partnership in order to boost consumer output and profits. Komatsu national account clients have access to on-line parts and service support system and a inclusive fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The dependable and resourceful staff at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience whether it is through product sales, education, maintenance, or aftermarket support. They want to guarantee the level of consumer service provided will help their customers satisfy or exceed their ambitions and develop a flourishing business/client partnership in the process. Komatsu strives to understand each of their customers’ unique ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
